Shipping Terms and Conditions

All orders received Monday – Friday will be dispatched in order of receipt and shipped on the same day. Orders received during the weekend will be shipped on Monday.

Orders will be delivered to the address given by the customer. This address may differ from the billing address. Delivery times are shown in the table below and come into effect from the moment payment is received by Gifts&Care.

Gifts&Care.com offers the possibility for the customer to decide a date for delivery, always taking into account shipping times.

 MAINLAND SPAIN.................................................................................. 24 - 48 HOURS* - EXPRESS 24h

BALEARIC ISLANDS, CANARY ISLANDS, CEUTA AND MELILLA..................................4-5 WORKING DAYS* - Sign on delivery service
*In the case of payment being made by bank transfer, delivery times are upon receipt of payment.

EUROPE........................................................................6-8 WORKING DAYS – InternationalCourier Service
REST OF WORLD.....................................................10-15 WORKING DAYS – Sign on Delivery Service

Shipping Spain & Portugal:

  •          CourierService 24hours Spain&Portugal(only available for mainland Spain)- 3.95€.
  •          Sign on Delivery Service. Depending on weight, from 3,20€ to 6,70€.
  •          Collect from Post Office. 2,95€.
  •          Pay on delivery. Administration charge 1,00€

Orders over 65€, free shipping Mainland Spain and Portugal. (Portuguese Islands consult terms and conditions.

Rest of world: Europe from 4,50€, Americas, Africa, Asia y Oceania from 5,60€. Price will dependon weight and type of service; Signon delivery service or International Courier Service. Consult delivery terms and conditions.

 PRIME

 Gifts&Care .com offers a wide range of products with free shipping. These are our Prime products. These products will be sent free of charge upon buying a single unit. If you add other products to your basket that don’t belong to this category, the system will deduct the weight and cost of this free item and shipping costs will only be added to the remaining products.

 

GOLD PRIME -  Gold Prime Products will be delivered free of charge to anywhere in the world.

SILVER PRIME - Silver Prime Products will be delivered free of charge to anywhere in Europe.

BRONZE PRIME - Bronze Prime Products will be delivered free of charge to anywhere in Spain and Portugal. 

 Delivery Terms

Orders are dispatched daily from Monday to Friday. Orders placed during weekends will be dispatched on Monday in order of arrival. 

All orders are registered independently of order value. A Tracking number will be provided to all customers (excluding Spain & Portugal) 24 hours after order has been received.

Deliveries will be made to the address indicated on your order which may be different to the billing address. Delivery times listed below are valid from time parcel is picked up.

Spain & Portugal* .........................................................24/48 hours – Courier Service
*Spanish & Portuguese Islands, Ceuta, Melilla........3 to 5 working days - Postal Service
Europe..............................................................................6 to 8 working days - Postal Service & Courier Service
America, Asia, Africa Oceania...................................72h. to 92h - Courier EXPRESS Service
America*, Asia, Africa, Oceania.................................9 to12 working days - Postal Service

HANDLING & SHIPPING COSTS. Shipping rate is calculated for each order based on parcel weight and will be provided at check out for the different shipping options. As a reference please see the best shipping rates we offer World Wide:

 

 

  WEIGHT

 99gr

 499gr

 999g

2 Kg

3 Kg

10kg

PT & ES

   4,95 € - Free Shipping on orders over 65€.

AT, BE, CZ, DE, DK,  FR, GB, IT, HU, LU, NL & PL

4,50 €

6,50€

8,50€           9,95€                 12,95€

BG, EE, FI, GR, HR, IE, LT, LV, RO, SE, SI & SK

4,50 €

6,50€

8,50€

9,95 €

  14,95€

REST of EUROPE (*)

4,50 €

6,50 €

 8,50€

9,95€

14,95€

 AMERICA, ASIA
AFRICA, OCEANIA

 5,60 €

8,75€

11,95€

13,95€

24,95€

 

Courier Express Service in Europe (UPS/TNT) delivers within 24/48 hours from time parcel is pickedup.

Courier Express Service outside Europe (UPS/FedEx) delivers within 72 hours from time parcel is picked up.

Gifts&Care.com strives to offer our customers a great service. To be able to do this we need your help. If your order doesn’t arrive in perfect condition or if we fail to meet our delivery times contact us at contacto@giftsandcare.com. We need your feedback in order to improve our service.